International Delivery

Although we do not deliver directly to customers outside the UK, Proleno has partnered with forward2me, the UK's top-rated parcel forwarding service, which allows you to shop with us from over 200 countries and have your purchases forwarded to your home location, wherever that may be, in as little as two days.

Shipping to your UK forwarding address is free on most orders, with a small charge on select items. Create your free forward2me account to get your UK address, then simply pay forward2me for the onward forwarding. Find out more & create your forward2me account here.

How it works:
Step 1: You sign up for a forward2me UK address. Follow the quick & simple steps to sign up with forward2me and receive your personal UK forwarding address.

Step 2: You order your goods. Order from Proleno using your forward2me address as the delivery address.

Step 3: forward2me receives and forwards your parcel. On receipt of your goods, you receive a notification, and the parcels show in your forward2me account. At this stage, there is a choice of add-on services, such as Protect+, should you require them.

Step 4: Your parcel is shipped. Make payment with a credit card, PayPal account or Bank Transfer. Once payment is made forward2me arranges to ship your package/s using your preferred shipping option.

Step 5: Your parcel arrives at your doorstep. You will typically receive delivery of your parcel within 1-4 working days after dispatch from the forward2me depot, depending on the country you live in and the courier service used. This can also vary depending on local customs processes. Customs duties may be payable in some countries and are your responsibility. You will need to sign for your goods when they arrive.